Welcome to our online booking site
đźš«Canada Life: Please be advised ALL Canada Life claim submissions for reimbursement with Soul2Sole are currently unavailable. At this time, claims submitted through direct billing, as well as manual claims by clients will not be re-imbursed by Canada Life. We sincerely apologize for any inconvenience this interruption may cause and we are working towards a resolution. Thank you for your patience and understanding.
- New Price Update - Effective February 1, 2026, please refer to our website’s pricing page for current rates
- Appointment & Cancellation Policy: Cancellations made with less than 24 hours’ notice, or missed appointments, will result in a $30 +GST cancellation fee.
- Direct Billing Services: Direct billing to your Extended health care provider is an additional service we provide to ease your payment for our services. To prevent identity theft, photo ID is required. If there are issues with your insurance, payment for the session will be required, and we’ll provide an invoice for reimbursement. For questions about your benefits or coverage, please contact your insurance provider directly for details regarding your plan. Any balances not covered by insurance remain the client’s responsibility. Soul2Sole is not responsible for any outstanding balances.
- Intake Form Policy: All clients are required to complete a confidential intake form prior to their appointment. For the safety and well-being of both clients and practitioners, treatment cannot be provided without a completed intake form.
- Motor Vehicle Accidents: We accept MVA claims once approved and accompanied by a letter from your adjustor. Documents are required and must be provided prior to treatment. Please contact us for more information.
- Student Therapist Massage: Services provided by our student therapists are non-claimable for insurance claims. We offer 30% off all appointments booked with our students.
