Important Notice – St. Albert Location

Parking lot construction is currently underway at our St. Albert location. You may experience some noise during your visit, and only one entrance is currently accessible. Allow extra time to arrive before your appointment. Thank you for your patience and understanding during this temporary construction period.

Canada Life: Please be advised they are currently not accepting any claim submissions for reimbursement with Soul2Sole. We apologize for any inconvenience this may cause.

New Price Update - Effective February 1, 2026, please refer to our website’s pricing page for current rates

Intake Form Policy: All clients are required to complete a confidential intake form prior to their appointment. For the safety and well-being of both clients and practitioners, treatment cannot be provided without a completed intake form.

- Appointment & Cancellation Policy: Cancellations made with less than 24 hours’ notice, or missed appointments, will result in a $30 +GST cancellation fee.

- Direct Billing Services: Direct billing to your Extended health care provider is an additional service we provide to ease your payment for our services (To prevent identity theft, a proof of photo ID is required). Predetermination requests may be available for select insurers. Any balances not covered by insurance remain the client’s responsibility. Soul2Sole is not responsible for any outstanding balances.

- Motor Vehicle Accidents: We also accept MVA claims once approved. Documents are required and must be provided prior to treatment. Please contact us for more information.

- Student Therapist Massage: Services provided by our student therapists are non-claimable for insurance claims. We offer 30% off all appointments booked with our students.